FAQ

> Select the services and washing preferences for your order > Select the pickup and delivery time (for doorman buildings, items can be left with doorman). > Leave the rest to us! We will return your items with our special 'On the Go' Laundry and Dry Cleaning bags to use for future orders. *EXPRESS CHECKOUT option after first order!

Any bag can be used on your first order. It'll be returned back to you. When we return your items, we will provide you one of our 'On the Go' Cleaners Bags to use for future orders. Please keep laundry and dry cleaning in completely separate bags.

Same Day Laundry return available for our first time slot of the day (please select SAME DAY for a small additional cost). 24-36 hour return for anything after. We suggest selecting the earliest time frame to ensure the fastest turnaround time. Dry Cleaning takes 1-3 business days. Closed over weekends.

Input your credit card information. When your order is being returned, the card on file will be charged. (All credit card information is encrypted and stored with a 3rd party secure credit card processor)

$25 minimum. If your items are under $25 (Laundry/Dry Cleaning combined), a surcharge will be added to the order to reach this amount. *Laundry has a 10 pound minimum per bag

Please utilize the additional preferences box while placing order. We will do our best to accommodate and will call you if we have any issue/questions about your request.

We mostly service the east side of Manhattan:<br/> 10003<br/> 10009<br/> 10010<br/> 10016<br/> 10017<br/> 10022<br/> 10065<br/> 10075<br/> 10128<br/> 10021<br/> 10028<br/> Residential service only!

Our standard free option is an Unscented Detergent. We also offer premium products such as Tide Detergent (Scented), Tide Free and Clear (Unscented), Softener (Unscented), Downy Softener (Scented), Downy Dryer Sheets (Scented), amongst others. These can be selected under preferences for a small additional fee.

Customers may provide us with their own detergent ONLY if it is in a single-use disposable container or pods. If you choose to provide your own single-use detergent, please provide a separate bag with this. Can be handed to driver or attached to outside of the laundry bag. Please write these instructions in under the additional preferences box when ordering. Please do NOT send bottles or bags of your own detergent unless you do not need it returned. We cannot be held responsible for using or returning them after the one time use.

Please refer to our pricing page. *Prices may be subject to change. This page shows standard item pricing. We will provide an emailed receipt upon return of your items.

Tell a friend about us! Have your friend write in your name while they are placing order. We will give you a $10 discount for every new customer. Your friend will receive $10 off their first order as well if they use code "FIRST" !

We charge a $10 fee for missed pickups. You can cancel up to 30 minutes prior to your pickup time. Try giving us a call, we can work with you.

Unfortunately we do not offer this service.

We do not. We are a strictly residential service for local customers.

On The Go Cleaners is a premier laundry and dry cleaning service provider in New York City, catering to the bustling lifestyles of residents in various neighborhoods. We specialize in offering convenient same-day laundry and efficient dry cleaning pickup and delivery services to ensure our customers' garments are well-maintained without disrupting their busy schedules. Located in the heart of the Upper East Side, our laundry service is strategically positioned to serve the local community, providing them with a reliable and hassle-free solution for all their laundry needs. We understand the demands of urban living, and that's why we strive to offer unparalleled convenience by offering dry cleaning delivery right to our customers' doorsteps. As one of the best dry cleaners in NYC, our commitment to excellence is reflected in the quality of our services. We handle each garment with the utmost care, utilizing advanced cleaning techniques and premium detergents to deliver exceptional results. Whether it's delicate fabrics, intricate designs, or stubborn stains, our skilled team of professionals ensures that every garment is treated with precision and attention to detail. At On The Go Cleaners, we take pride in being a leading laundry delivery service in Murray Hill and the wider NYC area. Our fleet of dedicated drivers ensures prompt and reliable laundry pickup and delivery throughout the city. Our streamlined processes and state-of-the-art tracking system enable customers to conveniently schedule and monitor their laundry orders, giving them peace of mind and full control over their laundry routines. We understand that busy urban dwellers often require a comprehensive laundry solution. That's why we offer a range of services, including wash and fold, dry cleaning, and laundry pickup and delivery. Our commitment to customer satisfaction drives us to continuously improve our services, ensuring that we meet and exceed the expectations of the best laundry service in NYC. Discover the convenience and quality of On The Go Cleaners where same-day laundry, dry cleaning pickup and delivery, and exceptional service are our top priorities. Experience the ease of managing your laundry needs with just a few clicks, and let us take care of the rest. Register with us today to join our growing community of satisfied customers who enjoy the best laundry service in NYC.